The Elan Collective Commitment

We are all about providing first class products and experiences for our customers.
If there is any problem, or you are disappointed in any way with your purchase, please always contact us, and we will do our best to make it right.
That is The Elan Collective commitment.

Free US Domestic Shipping

All US orders are fulfilled fast and reliably by Amazon logistics.
Expedited shipping is available at checkout.
Refer to our FAQs below for international orders.

60-day free returns

If, for any reasons, you should be unhappy with your purchase, we will return it, no questions asked, within 60 days

Secure, convenient Payment

Your payment is secured by our partner Shopify Payments. We accept major credit cards as well as accelerated checkout via Paypal, Apple Pay and Google Pay

What if I am unhappy with my purchase?

Although we hope you love our products, we understand returns happen. If you have any issues with your order and would like to return or exchange an item, please email us at within 60 days of receiving your order.

For all applicable orders (within the 60-day window and where product is still in the condition it was received), we will happily provide a prepaid shipping label

My order arrived damaged, what can I do?

  • Oh, no! Let's fix this quickly and easily. Drop us an email at and we will get a replacement on its way as soon as we can.

I live outside the United States, how can I order?

  • Orders placed on our website can be shipped to the US and to all countries in the European Union. All payments are in US$. Most of our products are available on Amazon in the US, Germany, the UK, France, Italy and Spain for order in local currency and to all shipping addresses served by Amazon in these countries.